Support and contact

Write to us by email: one address for help with TAQYID, one for everything else.

Email us

support@taqyid.com: Help with the TAQYID platform and with the TAQYID Halal Readiness Check app for ChatGPT and Claude: a question, a result to understand, a problem to report.
contact@taqyid.com: Everything else: a commercial question, a partnership, the press.

If you use the platform, you can also write to us from Help Center › Contact Support.

Response time

Indicative response time: within 24 hours. It is a target, not a contractual commitment. Enterprise customers may agree specific response times in their contract.

TAQYID Halal Readiness Check (ChatGPT, Claude)

Support covers

How the check works and what its questions mean
How to read a result
A report link that does not open
A bug or a display problem in ChatGPT or Claude

Support does not cover

A decision on halal certification: it belongs to JAKIM or MAIN/JAIN
Preparing or submitting an SPHM application on your behalf
Your ChatGPT or Claude account: contact OpenAI or Anthropic

Your answers are not stored on our servers, so we cannot look up a past check. To show us a result, send the report link the check gave you, or describe your answers.

Publisher

TAQYID is a brand of DIGIQUEST CONSULTING SAS, registered in France (SIREN 929 281 780), 22 Rue du Docteur Bertrand, 70200 Lure, France. It publishes this site, the TAQYID platform and the TAQYID Halal Readiness Check app.

Legal notice

Your data

To exercise your data protection rights, write to dpo@taqyid.cloud. How we process data is described in our Privacy Policy.